Privacy Policy

1. Introduction

Fillory LLC (“Fillory,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at fillory.ai and our related products and services (collectively, the “Services”), including CognitiveOS Engine, Fillory Studio, and Fillory Chat.

By using the Services, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.

2. Information We Collect

Information you provide directly: When you create an account, join our waitlist, submit a contact form, or otherwise interact with the Services, we may collect your name, email address, and any other information you choose to provide.

Usage data: We automatically collect certain information when you use the Services, including your IP address, browser type, operating system, referring URLs, pages visited, and timestamps of interactions.

Conversation and content data: When you use our AI-powered products, we collect the content you provide (such as messages and prompts) and the outputs generated by the Services. This data is used to provide the Services and may be used to improve them.

Cookies and similar technologies: We may use cookies and similar tracking technologies to enhance your experience and collect analytics data. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect to: provide, maintain, and improve the Services; process your requests and respond to your inquiries; send you important notices, updates, and promotional communications (with your consent where required); monitor and analyze usage patterns and trends; detect, prevent, and address security issues, fraud, or technical problems; comply with legal obligations; and enforce our Terms of Service.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service providers: We may share information with third-party vendors who assist us in operating the Services, such as hosting providers, email delivery services (e.g., Resend), analytics providers, and payment processors. These providers are contractually obligated to use your information only as necessary to provide their services to us.

Legal requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.

Business transfers: If Fillory is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With your consent: We may share your information for any other purpose with your explicit consent.

5. Third-Party AI Services

Our Services may utilize third-party AI models and APIs (such as language models) to generate responses and outputs. When you use these features, your input may be processed by these third-party services in accordance with their own privacy policies. We select our AI partners carefully and require appropriate data handling commitments, but we encourage you to review their privacy practices as well.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Conversation data and AI interaction history are retained as part of the core functionality of the Services (e.g., memory persistence in CognitiveOS). You may request deletion of your data by contacting us at the address below.

7. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your personal data; the right to object to or restrict certain processing; the right to data portability; and the right to withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Children’s Privacy

The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us at [email protected].

10. International Data Transfers

Your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate. By using the Services, you consent to such transfers. We take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Fillory LLC
Email: [email protected]