Terms of Service

1. Agreement to Terms

By accessing or using any services provided by Fillory LLC (“Fillory,” “we,” “us,” or “our”), including the fillory.ai website, CognitiveOS Engine, Fillory Studio, Fillory Chat, and any related applications, APIs, or services (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not access or use the Services.

If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Eligibility

You must be at least 18 years of age to use the Services. By using the Services, you represent and warrant that you meet this age requirement and that you have the legal capacity to enter into a binding agreement.

3. Account Registration

Certain features of the Services require you to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately at [email protected] if you become aware of any unauthorized use of your account.

4. Description of Services

Fillory provides AI infrastructure and application services, including:

CognitiveOS Engine: Behavioral governance middleware offering memory persistence, drift detection, truth integrity scoring, and persona management for AI applications.

Fillory Studio: Custom AI intelligence systems built to order for founders, media organizations, and enterprise clients.

Fillory Chat: A consumer AI chat application powered by CognitiveOS.

We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice.

5. Acceptable Use

You agree not to use the Services to:

Violate any applicable law or regulation; infringe upon or violate the intellectual property rights or privacy rights of any third party; generate, distribute, or store content that is harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable; attempt to gain unauthorized access to any portion of the Services or any systems or networks connected to the Services; interfere with or disrupt the integrity or performance of the Services; attempt to reverse engineer, decompile, or disassemble any aspect of the Services; use the Services to develop competing products or services; or use automated means to access the Services except through APIs we explicitly provide.

6. Your Content

You retain ownership of any content you provide to the Services (“Your Content”). By submitting Your Content, you grant Fillory a limited, non-exclusive, worldwide, royalty-free license to use, process, and store Your Content solely as necessary to provide and improve the Services.

You are solely responsible for Your Content and represent that you have all rights necessary to grant us the license described above.

7. AI-Generated Output

The Services may generate output using artificial intelligence and machine learning technologies. AI-generated output may not always be accurate, complete, or current. You acknowledge that you should not rely on AI-generated output as a sole basis for making decisions, and you use such output at your own risk. Fillory does not warrant the accuracy, reliability, or completeness of any AI-generated output.

8. Intellectual Property

The Services, including all software, algorithms, designs, text, graphics, logos, and other materials, are owned by Fillory or its licensors and are protected by intellectual property laws. Nothing in these Terms grants you any right to use Fillory’s trademarks, logos, or branding without our prior written consent.

9. Fees and Payment

Certain Services may require payment of fees. All fees are stated in U.S. dollars and are non-refundable unless otherwise specified. We reserve the right to change our pricing at any time with reasonable notice. Failure to pay applicable fees may result in suspension or termination of your access to the Services.

10. Termination

We may suspend or terminate your access to the Services at any time, with or without cause, and with or without notice. You may terminate your account at any time by contacting us at [email protected]. Upon termination, your right to use the Services will immediately cease.

11. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. FILLORY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FILLORY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES. FILLORY’S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNTS PAID BY YOU TO FILLORY IN THE TWELVE MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify, defend, and hold harmless Fillory and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of the Services, your violation of these Terms, or your violation of any rights of a third party.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Multnomah County, Oregon.

15. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by updating the date at the top of this page and, where appropriate, providing additional notice. Your continued use of the Services after any changes constitutes your acceptance of the updated Terms.

16. Contact

If you have questions about these Terms, please contact us at [email protected].